"The only bilingual pool maintenance team we trust with our rooftop deck."
Metropolis
The Japan Times
Time Out Tokyo
Nikkei Architecture
Metropolis
The Japan Times
Time Out Tokyo
Nikkei Architecture
Glassy rooftop infinity pool in Tokyo at dusk reflecting Shinjuku skyscrapers, zero ripples, ruler-straight waterline
Tokyo Pool Maintenance

Still water.
Impossibly clean.

White-gloved pool maintenance for Minato-ku condominiums, boutique hotels, and international schools — bilingual service, every season.

200+Pools Maintained
8 yrsTokyo Experience
100%Hokenjo Pass Rate

Ready to hand it over to the experts?

See Our Maintenance Plans
Tsuyu Season

How often do outdoor pools need balancing during tsuyu season?

Tokyo's rainy season (梅雨, typically June 10 – July 20) delivers 200mm+ of rainfall in six weeks. Every millimetre of rain that hits your pool is essentially distilled water — it contains zero minerals, zero buffering capacity.

This dilutes your pool's Total Alkalinity (TA) faster than any other season. Low TA means pH becomes unstable and volatile — bouncing between 6.8 and 8.2 within the same week. At 6.8, chlorine loses 80% of its sanitising effectiveness. At 8.2, it forms chloramines that irritate guests' eyes and corrode stainless fittings.

Our tsuyu protocol: weekly pH and TA testing, sodium bicarbonate top-ups after every significant rainfall event (>20mm), and a pre-season alkalinity buffer treatment applied in late May.

Raindrops falling into a still pool surface during Tokyo tsuyu rainy season, creating gentle ripples
Tsuyu rainfall — June, Minato-ku

pH Scale — Pool Chemistry

7.2
7.6
0246781014

Ideal pool range: 7.2–7.6. During tsuyu (June–July), Tokyo's heavy rainfall dilutes bicarbonate alkalinity, pushing pH below 7.0 within days. Weekly balancing is the minimum.

Recommended Balancing Frequency

Spring
2×/mo
Tsuyu
4×/mo
Summer
3×/mo
Winter
1×/mo
Treatment Technology

Is ozone safer than chlorine for a children's pool?

The short answer: an ozone-chlorine hybrid system is the gold standard for children's facilities — and for luxury hotel pools where guest comfort matters as much as sanitation.

Ozone (O₃) is one of the most powerful oxidisers known. It destroys chlorine-resistant parasites like Cryptosporidium in under 30 seconds — something chlorine alone cannot do. It also eliminates the chloramines (combined chlorine) responsible for that "pool smell" and the red eyes that guests complain about.

Because ozone does the heavy lifting, residual chlorine can be kept at 0.3–0.5 ppm (vs. the standard 1.5–3 ppm) — well below the level that irritates sensitive skin. Tokyo's Hokenjo inspectors accept ozone hybrid systems provided a measurable chlorine residual is maintained. We handle all documentation.

For international school pools:

We recommend UV-C in addition to ozone for facilities used by children under 5. UV-C adds a third kill step with zero chemical residual. Ask about our School Safe package.

Ozone + Chlorine Hybrid System — Cross-Section

💧Pool Water InletStep 1
Ozone Injection ChamberStep 2
🔄Contact Tank (4 min)Step 3
Activated Carbon FilterStep 4
🧪Residual Chlorine DoseStep 5
Return to Pool — SanitisedStep 6

Ozone vs Chlorine-Only

Ozone Hybrid

Kills 99.99% of pathogens
No chloramine odour
Gentler on skin & eyes
Lower residual chlorine (0.3–0.5 ppm)

Chlorine Only

·Effective but requires 1.5–3 ppm
·Chloramine odour in enclosed pools
·Eye & skin irritation risk
·Hokenjo compliant at standard dose
Children swimming in a crystal-clear pool with perfectly balanced water chemistry at a Tokyo international school

Now that you know what tsuyu does to alkalinity…

Ready to hand it over to the experts?

See Our Maintenance Plans
Compliance & Inspection

What does a Hokenjo inspection actually check?

The Hokenjo (保健所) — your ward's public health centre — inspects swimming pools under the Swimming Pool Hygiene Standards (プール衛生管理の手引き). Inspectors arrive unannounced, typically between June and September.

The core focus is water quality: free chlorine residual, pH, turbidity, and coliform bacteria. But inspectors also check your filtration turnover rate, your chemical storage log, and whether depth markings are clearly visible.

Failure triggers a mandatory closure notice (使用禁止命令) served the same day. For a boutique hotel or luxury condominium, that means calling every guest to apologise. We've seen it happen to properties that thought their pool "looked fine."

Our service includes weekly water quality logs formatted to Hokenjo standards, pre-inspection audits, and bilingual communication with your ward office. Every Chlorine client who has faced an inspection has passed on the first visit.

Clean pool facility with clear water and professional maintenance equipment in a Tokyo luxury property

Hokenjo Inspection Checklist

公衆浴場法 Compliant

Water Quality

Free residual chlorine: 0.4–1.0 mg/LCritical
pH: 5.8–8.6 (ideal: 7.2–7.6)Critical
Turbidity: ≤2 degreesCritical
Total dissolved solids (TDS)
Coliform bacteria: not detectedCritical

Circulation & Filtration

Turnover rate: ≤4 hoursCritical
Filter pressure differential within range
Backwash log up to date

Facility & Safety

Pool depth markings visible
Rescue equipment accessibleCritical
Chemical storage log maintained
Water temperature log (if heated)

We file the paperwork. You attend the inspection.

Chlorine prepares bilingual (日英) inspection reports and pre-submits water quality data to your ward office. Our clients have a 100% first-visit pass rate.

Year-Round Planning

What does a full year of pool maintenance actually look like in Tokyo?

Most pool service companies sell you a fixed monthly visit. Tokyo's climate makes that approach inadequate. Your pool in January is a different organism from your pool in July — the chemistry, the biology, and the inspection obligations are all different.

We structure our maintenance plans around Tokyo's actual seasonal calendar: winter hibernation, spring start-up, tsuyu intensive care, summer peak management, and autumn wind-down. Each phase has its own chemical protocol, equipment service schedule, and documentation requirements.

The calendar diagram shows a typical annual programme for a rooftop infinity pool in Minato-ku. Indoor pools (hotel basement, ryokan) follow a slightly different cadence — ask us about your specific facility type.

"We switched to Chlorine after failing a Hokenjo inspection with our previous provider. Since then — three inspections, three passes, all first visit. The seasonal calendar approach is what makes the difference."

RM

Robert Müller

General Manager, Minato-ku Boutique Hotel

Annual Maintenance Calendar — Tokyo

Low
Moderate
High
Critical
JanWinter
· Chemistry check
· Cover inspection
FebWinter
· Chemistry check
MarSpring
· Pre-season prep
· Filter service
+1 more
AprSpring
· Chemistry 2×
· Algae prevention
MaySpring
· Alkalinity buffer
· Full service
+1 more
JunTsuyu
· Chemistry 4×
· TA top-up
+1 more
JulTsuyu
· Chemistry 4×
· Hokenjo inspection
+1 more
AugSummer
· Chemistry 3×
· Filter backwash
+1 more
SepSummer
· Chemistry 3×
· Post-season audit
OctAutumn
· Chemistry 2×
· Filter service
NovAutumn
· Chemistry 2×
· Winterise prep
DecWinter
· Winterise
· Cover install
Tsuyu (June–July) and peak summer require the most intensive attention. Our plans are structured around this calendar — not a generic monthly visit schedule.

You've just read what a year of professional pool care actually involves.

Ready to hand it over to the experts?

See Our Maintenance Plans
Maintenance Plans

Structured around Tokyo's seasons, not a generic visit schedule.

All plans include bilingual service, chemistry documentation, and a technician who understands the difference between a tsuyu alkalinity crash and a filter backwash issue.

Essentials

エッセンシャル

¥38,000/month

For indoor lap pools and condominium amenity pools with low seasonal exposure.

  • 2 visits per month
  • pH, chlorine & TA testing
  • Chemical top-ups included
  • Monthly PDF report
  • Email support (bilingual)
Start with Essentials
Most Popular

Seasonal+

シーズナル+

¥68,000/month

For rooftop and outdoor pools. Tsuyu-intensive protocol, pre-Hokenjo audit included.

  • 4 visits/month (6 in tsuyu)
  • Full chemistry panel + turbidity
  • Hokenjo-format water reports
  • Pre-inspection bilingual audit
  • Priority WhatsApp & LINE support
  • Alkalinity buffer treatment (May)
Most Popular — Get Started

White Glove

ホワイトグローブ

Custom

For hotel pools, ryokan onsen, and international school facilities with compliance obligations.

  • Unlimited visits
  • Dedicated bilingual technician
  • Hokenjo filing & ward liaison
  • Ozone/UV-C system management
  • Same-day emergency response
  • Annual facility audit report
Contact Us

All prices exclude consumption tax (10%). Minimum 3-month contract. Service area: Tokyo 23 wards.

LINE Us a Pool Photo